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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (1 Reviews)
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reviewiconEngine Maintenance, near Louisville, KY

We had took our car to another auto shop and spent $1400 only to pick the car up with the same issues we dropped it off with and after being sent to 2 more locations the shop owner at the 2nd shop recommended Jay's shop. He and his guys had us fixed and ready to go in less than 2 hours. They're great and know what they're doing I already referred the shop to a friend and got my money back from the first auto shop. And not to mention the price we paid Jay's shop left us in shock at how affordable and honest he was. Thanks

, 02/05/2024

partners

ASE (Automotive Service Excellence)
Car Care Aware